Joybina Sales Policy

Effective Date: November 22, 2024

Welcome to Joybina, your premier destination for high-quality athletic gear and sportswear. We are committed to providing exceptional products and outstanding customer service. This Sales Policy outlines the terms and conditions that govern your purchases from Joybina.

For assistance, please contact us:

1. Product Availability

At Joybina, we strive to ensure the availability of all products displayed on our website. However, due to high demand or unforeseen circumstances, some items may occasionally be out of stock. In such cases:

  • You will be promptly notified by email or phone.
  • Options for backorders, substitutions, or refunds will be provided.
  • Inventory status updates will be regularly posted on joybina.com.

2. Pricing and Promotions

  • Transparent Pricing: All prices are listed in USD and include applicable taxes unless otherwise stated.
  • Special Discounts: Seasonal sales, promotional codes, and exclusive offers will be announced through our newsletter and social media platforms. Subscribe today to stay informed!
  • Pricing Errors: In the rare event of a pricing error, we reserve the right to cancel or amend orders. You will be contacted immediately to resolve the issue.

3. Order Placement

Placing an Order on Joybina:

  1. Browse and select your desired items on joybina.com.
  2. Add items to your cart and proceed to checkout.
  3. Provide accurate shipping and payment details.
  • Order Confirmation: Upon completing your purchase, a confirmation email will be sent to the email address provided. If you do not receive it, please check your spam folder or contact us.
  • Secure Transactions: All online transactions are processed through encrypted and secure payment gateways.

4. Shipping Policy

Joybina partners with trusted shipping carriers to deliver your orders safely and on time.

  • Domestic Shipping: Most orders within the U.S. are delivered within 3-7 business days.
  • International Shipping: Shipping times vary by location. Refer to our Shipping Policy for details.
  • Shipping Fees: Calculated based on destination, weight, and shipping method.

5. Returns and Exchanges

Your satisfaction is our priority! Joybina offers a 30-day return and exchange policy:

  • Eligibility: Items must be unused, with original tags, and in original packaging.
  • Process: Submit a request via joybina.com/returns.
  • Refunds: Issued to the original payment method within 5-7 business days of return receipt.

6. Customer Support

Joybina’s dedicated support team is here to assist you with:

  • Product inquiries
  • Order status updates
  • Issues with returns or refunds

Contact us:

7. Legal and Compliance

By purchasing from Joybina, you agree to our Terms and Conditions, Privacy Policy, and Sales Policy, all available on joybina.com.

Thank you for choosing Joybina!
Stay active, stay stylish, and enjoy our premium sportswear and accessories.